FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
About Our Crystals
Discover the Origin and Authenticity of Our Premium Pieces.
Where do your Amethyst Crystals come from?
All of our amethyst crystals are sourced directly from Artigas, Uruguay. We work hand-in-hand with small-scale miners to ensure every piece is ethically extracted and traceable. Each amethyst geode we offer is completely natural, no dyes, no resins, and no artificial treatments.
Other crystals come from Brazil, carrying a different kind of glow. All are unique. All are selected one by one.
What does “certified” mean at Emporion Gems?
Each certified piece comes with a document that guarantees its origin and uniqueness. Certifications are available for our amethyst pieces.
What’s the difference between a Cluster, a Geode, and a Point?
Clusters have multiple visible crystal tips. Geodes are hollow stones with interior crystals. Points are shaped formations that often stand upright.
Can I use these crystals for meditation or decor?
Absolutely. Our pieces are chosen both for their natural energy and their visual presence in a space.
A small point is perfect for a desk office. Larger clusters or geodes work well as centerpieces or shelf anchors in our houses.
Can I request a specific crystal not listed on your site?
In this page you wil find a form to send us a message with what you are looking for. We often carry rare pieces, oversized geodes, or custom cuts not listed online. Your crystal may already be waiting to meet you.
Shipping & Delivery
Discover How Crystals Safely Travel from Uruguay Right to You.
Is shipping included in the price?
For U.S. orders shipping is included. For international orders, costs are calculated at checkout.
How are the crystals packaged and shipped?
Each crystal is securely packaged with full tracking, using protective materials to ensure it arrives safely.
Will I get the exact piece I see in the photo?
For amethyst clusters, we list them by weight range, so each piece may vary in shape, size, and color within that range. Unique, one-of-a-kind crystals are shown with their actual photo, and you’ll receive that exact piece. If you’re searching for a specific size or style, contact us—we’ll gladly look for the crystal of your dreams.
How long does delivery take?
We ship the next business day from the U.S.
Certificate & Amazon Orders
Discover the Guaranteed Authenticity Certificate - Shop Directly and Save!
Do you offer certificates of authenticity?
Yes. All our amethyst crystals, amethyst geodes, and amethyst large pieces come with a certificate of authenticity. It’s more than paper, it’s proof of origin, care, and ethical sourcing.
Request your certificate here.
I bought my crystal on Amazon: how do I get my certificate?
Is there a difference between crystals sold on Amazon and your site?
All of our crystals are natural and carefully selected, whether you find them on Amazon or on our website.
But when you shop directly with us, you become part of our community.
That means early access to unique, one-of-a-kind pieces, special offers, and moments we reserve just for our subscribers.
We share quietly — through email, and always with intention.
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